FAQ

Be sure to bring your camera or video recording device for the amazing photo opportunities of Jackson, WY and the Grand Tetons from the air! Additionally, sunglasses can be important on sunny days. Teton Helicopters will provide you with a headset, so you can hear and speak with the pilot. You are welcome to bring water with a cap or lid with you on the helicopter tour with us!

Our aircraft can seat 4 passengers plus a pilot. We have a larger aircraft that seats 6 available for private charter.

Our Jackson, WY heli tour flights require two seats in order to fly. We do offer private charter flights where there is no passenger minimum. For single flyers on tours, we can seat you with a group that is already heading out if you can flex your schedule. Call us for options!

There is an individual helicopter tour weight limit of 300lbs, and a total group weight of 800 pounds. We can offer private helicopter charters in Jackson, WY in a different aircraft for parties needing more space. We do weigh passengers prior to departure to ensure correct weight and balance.

Sometimes, life happens!  We have a 48 hour cancellation policy. If you cancel your flight within the 48 hour window prior to scheduled flight time, or do not show up for your flight we are unable to provide a refund. If you cancel more than 48 hours out, no problem! We will refund 100%. In the event of weather or aircraft issues, we always refund 100% if we can’t reschedule for another day.

Your safety is our priority. Therefore, we reserve the right to cancel a tour due to inclement weather. We will do our best to accommodate you when the weather improves or on another day. You will not be charged a cancellation fee if Teton Helicopters has to cancel your flight.

Yes! Our helicopter has air conditioning for hot summer days, and a heater for cooler days.

Absolutely! We love working with guests to create custom experiences and adventures that will create lifelong memories. Bring your ideas, or pick our brains for ours and we will curate an unique personal experience for you.

We primarily operate the Robinson R66 turbine powered helicopter for our Jackson WY tour and charter flights. We also have a Bell 206LIV in the region available for custom helicopter charter flights.

We welcome all ages! Children under 8 must ride with an adult. Children that have not yet reached their second birthday may ride as a lap child.

Teton Helicopters, LLC is operated by Yellowstone Helicopters, and places safety as our top value. We have adopted a Safety Management Plan to ensure the safety of our guests and our team. Ownership and management have extensive 135 operational experience , and we maintain an incident and accident free safety record.

Teton Helicopters provide a stunning experience, and a one of a kind bird’s-eye view of the Tetons or Wind River mountain ranges. The pilot will arrange seating according to weight and balance needs. The flight is yours to enjoy, so please let us know of any special requests prior to our flight – and we will try to accommodate it while ensuring we provide you a safe and memorable experience. Additionally, if there is a special sight or viewpoint you would like to see again we can can typically circle back.

Sometimes, we are faced with issues beyond our control like weather, which could affect flights. We will make every effort to reschedule you at no charge. If we are unable to reschedule, we will refund 100%. If you reach out to us a minimum of 48 hours in advance and need to make a change, we are happy to accommodate at no charge.

Yes! We exist to provide experiences and adventures to all. We ask that you have someone accompany you to assist, and we will do everything in our power to deliver an amazing experience. Safety rules the day, and as long as we can assure safe operations, we are here to provide!

Yes! We always recommend consulting your doctor prior to flying to ensure it is safe for you.

If the weather is good, any time of day can be amazing! Morning flights tend to have smoother air, but flights later in the day can be incredible when the mountains are painted in light.

We are dedicated to the communities in which we fly. We are all outdoor enthusiasts, and conservation and protection is in our DNA. The helicopter represents the least invasive method of visitation, leaving nothing behind.

We encourage reservations to ensure you get the time and date that works best for you. We can sell out during the busy summer season so book early! We can also take you same day if there is space available, so give us a call and we will see how we can get you on an amazing adventure!